Yeong Huey's space

After much lengthy waiting for a clear direction, finally we got it during yesterday meeting.

 

Finally, Bank A told us, "your application does not have market, difficult to use, not user friendly, we already engaging with another vendor to develop a more advance version of the same application and your application will be phased out in 3 months time". <--- Engaging another vendor without our knowledge and for the past 1 year, we had been fulfilling all change requests and enhancement until Sept 2008. Since then, whenever we ask when the project going be rolled out after waiting for 3 years, everyone in the project team keeps on telling us, "we are busy with other projects", "all key person are on leave, we cannot have a meeting with you now". All the lame excuses given to us and made us to make changes everywhere with the reasons of "becoming better".

 

3 years since completion and UAT-ed. From year 2006 until 2008, our application gone through 5 times of UAT and all the promises to launch the application were never been realised but keeps on postponing. The fact is the application is NEVER being push to the market to be used. How can it be not having any market? On what justification this statement came out?

 

My broken heart break into even smallest pieces with this long waited decision. No laughther, no anger, no more emotional feeling when I heard this news with my own ears. I am not sure if the 'waiting' had 'numbed' my senses or I am gradually turn myself to be 'cruel-er' than previous. Even after 36 hours, I still unable to define my emotional state on this decision.

 

I admit I did learnt a lot in this project from all aspects, but the 'suffering' of unfair treatment all these years really 'hurt' very deeply. 

 

My ex-team mate Darth Vader told me......"From fail you learn a lot, from success nothing much...this fail is for future R2(ie: me) become super robot."

 

Thanks Darth Vader & Tripio....for all the encouragement given all the time. R2 will continue to grow stronger and wiser.

 

Thanks boss for giving me this opportunity and also 'tolerated' with my grumbling all the time. I wouldn't say the nightmare had gone, but I will continue a new life by putting down this 'heavy baggage' immediately.

 

......"From fail you learn a lot, from success nothing much...this fail is for future R2 become super robot."

Life seems to end pretty good for Dec 2008 except the 'never-ending' Bank A project which had been completed 3 years ago and UAT-ed for 5 times but still no sign of when it is going to roll out. I once joked by predicting the project will not roll out even Deepavali 2008. Guess what.....my prediction came true (Time to consider career change to become astrology expert) and now Santa Clause is coming to townnnn still no sign of anything to everything.

 

After gone through numerous emails, phone calls, meeting, the client (Bank A) not only unable to provide a clear direction on our project faith, its even blocking the project money payment with the excuse "you still owe us outstanding items". However, when we request for the list of outstanding items to be presented to us, none of them know exactly what are the items but keep vaguely meantion "outstanding items".

Speaking about invoices payment, the person in charge has been pushing around the responsbilities among each other in the department. Not answering phone calls, no reply any emails, seems like she has vaporated through the air.

 

It take us more than 3 years to request for a clear direction on the project and still we are waiting for the Bank to set an suitable timing appointment for the meeting. Reasons given by the Bank A is "we are busy-ing with other projects, bear in mind...you are not the only vendor we handle, we got a lot of other system that we need to deal with". Such an arrogant excuses had been given to us all the time whenever we request for a clear cut decision.

 

To me, any project that cannot be roll out even after 3 years of development completion is a total failure and having serious defect along the project management process. 3 years is not a short period of time, 3 years is long enough to complete a part-time MBA.

 

Yesterday, I attended a meeting for my current project with another (Bank R) of the same system nature and in less than 2 hours, all our questions about our future had been answered. We sorted out a clear direction to proceed and achieving win-win situation.